Terms & Conditions

All products purchased by J.M. Wickramarachchi & Co. are purchased under the following terms and conditions. 

Return/Refund Policy

  • It’s can be returned to customers within 7 working days for a store credit or parcial refund. 
  • Custom made items (such as hearing aid moulds) cannot be returned.

Branded Hearing Aid 1 Year Warranty

  • One year limited international warranty valid starting from the date of purchase.
  • This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, ear modules and external receivers.
  • The remedies under the international warranty are limited to the free repair of the hearing aid.
  • The warranty only comes into force if a proof of purchase is shown.
  • This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress.
  • Damage caused by third parties or non-authorized service centers renders the warranty null and void.
  • This warranty does not include any services performed by a hearing care professional in their office.
  • It does not cover batteries leaking to the circuit as this is due to improper use.

Branded Lens 1 year warranty

  • year warranty on coating peel off on the products.
  • PhotoFusion and Polarised lenses are available in grey & brown.
  • Power Range mentioned are indicative & kindly contact customer care for diameter, base curve & power range availability.

The company reserve all the rights to revise price anytime, in its sole discretion. 5. In case of dispute, decision of the company will be final.